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Soaring With the Phoenix
Dr. James A. Belasco, professor of Business Management at
San Diego State University and Jerre Stead, CEO and Chairman
of Ingram Micro Company, share insights about their need for
continual renewal from their book Soaring With the Phoenix
in this video program written and narrated by Collin Siedor
and produced by Dystar Television, Inc.
The video program profiles three highly successful organizations
that have taken the renewal spirit of the Phoenix to heart:
Ingram Micro Company, the largest distributor of computer
products in the world; the Sheraton Berkshire in Reading,
Pennsylvania, owned by the Meyer-Jabara Hotel chain; and the
U.S. Navy's North Island Naval Air Depot in California's San
Diego Bay, where the Navy's Fleet of F-18 fighter aircraft
go for repairs.
KEY LEARNING POINTS
- Turn over the responsibility for work to the people who
do the work
- Give people learning opportunities and facts that enable
them to make key decisions
- Reward people for keeping customers always in their line
of sight
- Leave a legacy that makes a difference
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