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Flight of the Buffalo
Now managers in your organization can benefit from the same
principles found in the Warner Books best-seller, Flight of
the Buffalo, with this 30 minute video/training package. Authors
and management consultants James A. Belasco and Ralph C. Stayer
help America's top businesses and governmental agencies achieve
unprecedented success by challenging traditional management
practices. Learn to let the most talented people in your organization
lead the way to increased growth, productivity and profitability.
KEY LEARNING POINTS
- Replace "top-down" management with employee
empowerment
- Tap the capabilities of all the employees in your company
- Vest employees with responsibility for solving their
own problems
Create meaningful, face-to-face relationships between
customers and employees... build trust, increase satisfaction
and sales by putting the customer at the center of your organization
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Anthrax Awareness