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But I Don't Have Customers
Government Version
This program teaches your employees the steps and techniques
for defining their internal customers and how to serve them
appropriately. By asking questions, listening, and keeping
their word, employees can create a positive and productive
working environment.
This video is ideal for employees who do not realize that
others within the organization are in fact their customers.
Your employees will learn to provide the same level of service
to internal customers as they would to paying clients.
How To Training Points:
- How to make coworkers feel like valued customers
- How to keep deadlines and make realistic commitments
that stick
- How to listen, ask questions, and improve relations with
internal customers
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