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Between You and Me: Solving Conflict
for Government
A trainer's favorite since its release, this video uses believable,
realistic role-plays to help workers embrace teamwork and
solve their own conflicts with minimal management intervention.
How To Training Points:
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How to understand both sides' points of
view
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How to vent and neutralize emotions
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How to listen without being argumentative
or judgmental
Training Package Includes: Course Materials Guide.
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